Contact Us

Direct Phone Support

When dealing with a property emergency like a failing boiler or a burst pipe, time is of the essence. We do not use slow online contact forms because heating emergencies require immediate, human attention. If you need a boiler repair Bedford-Stuyvesant Brooklyn technician, or have an urgent plumbing inquiry, calling us directly is the fastest way to get your issue resolved.

Our dispatch team is familiar with the neighborhoods we serve, from Stuyvesant Heights to Bedford and Crown Heights. When you call, we will quickly gather the symptoms of your plumbing or heating problem and provide you with a clear timeline for when a local professional can arrive at your property.

What to Do Before We Arrive

If you are experiencing an active emergency, taking a few fast precautions can prevent further damage to your property while you wait for our arrival:

• If you smell gas: Evacuate the building immediately. Do not flip electrical switches, light matches, or attempt to find the leak. Call your utility provider (National Grid or Con Edison) or 911 from safely outside.
• If water is actively leaking: Locate and turn off the main water shut-off valve for your building. This is usually located in the basement near the front foundation wall where the city water line enters.
• If your boiler is completely dead: Do not repeatedly press the red "reset" button on the burner controller. Pressing it more than once can flood the combustion chamber with unignited fuel, creating a serious hazard.

Scheduling Routine Maintenance

Not every call is a midnight emergency. If you are looking to proactively maintain your property, you can call us during normal business hours to schedule non-urgent services. This includes annual boiler inspections, comprehensive system purges, water heater flushes, and scheduling Local Law 152 gas piping compliance checks. Staying ahead of maintenance is the most effective way to prevent costly winter breakdowns.